Please report lost and stolen cards immediately
+971 4 8706565
24 hours, 7 days a week
We will block the card and organise a replacement.
A card reissue fee of AED 17 (DXB Gift) / AED 32 (DXB Connect) plus postage and fund transfer fees apply per card.
About
Dubai’s favourite prepaid MasterCard®
DXB Connect and DXB Gift are UAE prepaid MasterCards from Jade Payments working in partnership with Dubai Airports.

Dubai Airports owns and manages the operation and development of both of Dubai's Airports: Dubai International and Dubai World Central. Dubai International is the world’s busiest international airport in terms of international passenger traffic volumes, and fourth in international cargo volumes. It offers connections to over 220 destinations across six continents via more than 150 airlines.
Dubai World Central, the first phase of which was opened for cargo operations in June 2010, will eventually become the world's largest airport, with a capacity of 160 million passengers and 12 million tonnes of cargo per year.

Jade Payments specialises in prepaid card program management and prepaid card programs. Our programs are focused on payment solutions for a range of audiences and events
Jade Payments is focused in three areas in the prepaid sector: remittance, travel and next generation payments technology. We believe that the flexibility of prepaid cards can empower the under-banked globally by providing de-facto banking services unencumbered by traditional banking requirements, while enabling next generation payment technologies.