Please report lost and stolen cards immediately
+971 4 8706565
24 hours, 7 days a week
We will block the card and organise a replacement.
A card reissue fee of AED 17 (DXB Gift) / AED 32 (DXB Connect) plus postage and fund transfer fees apply per card.
Lost or stolen

Call +971 4 870 6565 immediately to report lost or stolen cards
After you report a lost card we will block it and you can request a replacement*. An AED 17 card reissue fee, AED 5 fund transfer charge plus postage costs will be applied to your balance*.
*Applicable to registered cards only